Community Spotlight: The Hsueh Family Difficult Journey To Better Care For Their Son

Community Spotlight: The Hsueh Family Difficult Journey To Better Care For Their Son

It took some time to find resources. I felt like I was pulling teeth every single time. Hours spent on the phone either to ask questions, follow up with something, or on hold to get a live person to talk to. Dealing with insurance is always been a nightmare. Have you ever dealt with private insurance only to get a non-coverage/denial letter? It’s sickening how every time I need documents I will get transferred to a different department and have to repeat myself.